Business as usual
What do I do if I attend a customer’s house and they show signs of coronavirus, or they tell me they are self-isolating?
Those in self-isolation with the virus or showing symptoms should not be having non-essential visitors in their home. If you have attended the customers house for an emergency aim to keep
2 metres (3 steps) away from the customer. Wear gloves and avoid touching surfaces. Clean your hands by washing with soap and water for 20 seconds after any contact. Ensure clothes are
removed as soon as possible and washed.
I am being told it is “business as usual” by management, how am I expected to respond to the police if I get stopped in the street?
If your role has been identified as a ‘key worker’ you will either receive a letter confirming this or be informed how you can obtain one. You should always carry your ID badge(s) with you to prove who you are and who you work for.
I don’t drive and my colleague who normally picks me up is self-isolating so how do I get to work?
Speak to your line manager who may be able to make alternative arrangements to have you reassigned to work with another colleague who may be able to pick you up, or may be able to arrange a lift to work. Ultimately it is your responsibility to attend work so you must speak to your line manager if you have any reason why you cannot get into work.